FAQ

Is the showroom open?

Yes. Showroom hours are:

Mondays & Tuesdays & Fridays 10-5

Wednesdays & Thursdays CLOSED (DOCKSIDE PICKUP ONLY, call in your order)

Saturdays by Appointment (call 330-297-6655)

We are CLOSED the following days:

Memorial Day Weekend (5/27-5/29)

Independence Day (7/4)

Labor Day Weekend (9/2-9/4)

Thanksgiving Holiday (11/23-11/26)

Christmas Holiday (12/23-12/26)

New Years' Holiday (12/30-1/2)

NO RESTROOM FACILITIES AVAILABLE. (There is a Sheetz gas station less than a mile from our warehouse on the corner of SR 14 & SR 44)

How do I place an order for pickup?

1. Place the order online and select “Dock-side Pick-Up” as the Shipping Method at the checkout process. Please leave a note in the order comments letting us know when you plan to come pick up. When you arrive to pick up, pull to the Northfacing dock door (on the left side of the building when you pull in) that is closest to the road. If someone doesn’t come help you within a few minutes, give us a call to let us know you’re here.

2. Call 877-529-9233 (or local 330-297-6655) to place your order.

Where do I pick up my order?

At the north-facing dock door located on the left side of the building, closest to the road (not the ramp).

How fast are you shipping orders?

Orders leave our warehouse within 3-4 business days of your order being placed.

How will I know when products that are out of stock will be back in stock?

Keep an eye on our website, as inventory is updated as soon as shipments arrive at our warehouse. Or, follow us on Social Media and sign up for our Bee Blast® email newsletter for in-stock updates, sales & promos, and to keep up with our current protocols.

Please bear with us! We are working very hard to keep things in stock. Our supply chains have been strained with some vendors closing down for periods of time, and others re-prioritizing what products they’re manufacturing. We appreciate your patience and understanding during these unprecedented circumstances.

How will I know if/when anything changes?